Archive for the Category ◊ Internet ◊

Cloud Computing – What is it?!?
Tuesday, September 27th, 2011 | Author:

I was recently asked by several different people, “What is ‘Cloud Computing’?” and “What is ‘The Cloud’?” A technical definition would tell you cloud computing is the practice of using a network of remote servers hosted on the internet to store, manage, and process data, rather than a local server or personal computer. A more basic definition would be this: you run programs or store your data online through a web based program that allows you to use and access it from just about any computer that can get online.

Cloud users may access their data using a computer, netbook, pad/tablet computer, smart phone, or other internet device.  In a Cloud environment, users don’t download and install applications to their own device or computer; all processing and storage occurs on the cloud server.  Everything happens online!  Here’s a basic idea:

So how does this benefit anyone?  Well… First off, when you have your pictures and videos and documents stored online, there’s less risk in losing your valuable data. Online data storage companies transfer your data over encrypted networks to secure storage facilities that are not only virtually secure, but physically protected by trained, armed security staff.  The good ones also store your data in more than one location so that if their equipment were to fail, none of your data would be lost by them.  So, if there were to ever be a fire, robbery or fatal hard drive crash, you could know that your data is stored safely on encrypted storage servers that you can access, download, update or delete at any time on any computer with online access.
Larger companies are now even starting to use dedicated online servers to process and compute their data instead of constantly upgrading their own hardware to keep up with current specifications.

With a new partnership with Carbonite online backup, the Computer Solution can now offer unlimited online storage options for a fraction of the price of other companies offering online storage.
If you’re interested in learning more about how you can keep you data safe on ‘The Cloud’ (online) go ahead and give us a call today. We’d be happy to hear from you.

_________________________________________________________________________________
the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado
Category: Internet, New Products, Services, Software  | Comments off

The latest versions of Malware I have been witnessing is rather clever and tries to trick the user into believing that all of their files are deleted.  First off make sure you have removed all the infections by running your virus protection and following the Computer Solutions LLC’s malware removal instructions (see here).

Once you have removed the infections and your files are still missing, follow the instructions below:

1. Open “My Computer”

2. Select “C:/ Drive” (or main hard drive is different letter)

3a. For XP, go to C:\Document and Settings

3b. For Vista/Windows 7 go to C:\Users

4. Now you are looking at what should be where all your personal data is stored.

5. You might not see anything in here as the Malware infection has hidden all folders

6. TO UN-HIDE FOLDERS: Go up to “Tools”, then down to “Folder Options”.  (If you don’t see the Tools menu bar, press “alt” and it will show the menu bar. (SEE BELOW)

7. Scroll down to “Hidden files and folders”, and select “Show hidden files and folders” (SEE BELOW)

 

8. Press “OK”, now you should see your user folder (named your user name)

9. Right mouse click on your folder, select “Properties”.  Now un-check the box that says “Hidden”.

10. Press “OK” and select “Apply to all sub-folders and files”, let the process finish and you should have all of your documents back.

11. You might want to perform the same option described in steps 9 & 10 to default user, or all users to bring back all of your start menu items.

12. When you have all of your files un-hidden, you will want to repeat steps 6 & 7 in reverse order to re-hide hidden folders.

13. Done, you should be malware free and have all of your personal files back.

_________________________________________________________________________________
the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado
Category: General, General Security, Internet, Malware, Viruses  | Comments off
How do I know if my web site is bringing me business?
Tuesday, April 05th, 2011 | Author:

track your web site stats

Far to many of my clients pay lots of money to have a custom web site created for their business and have no idea of how to tell the effectiveness of their web site.  In this information age, data is king, and all site information is available!!  Why not know exactly how many potential customers are viewing your site daily, how long are they spending on each page, where are they coming from, etc.?

The solution is using Google Analytics to track all the information about your website visitors, and the best part is it is absolutely free!!! Google offers this service at no cost, all you have to do is have a Google Account and go to Google.com/analytics and setup an account, and put one line of code (provided by Google to identify your site) into your web site, and start monitoring on a regular basis.

Google Analytics is the enterprise-class web analytics solution that gives you rich insights into your website traffic and marketing effectiveness. Powerful, flexible and easy-to-use features now let you see and analyze your traffic data in an entirely new way. With Google Analytics, you’re more prepared to write better-targeted ads, strengthen your marketing initiatives and create higher converting websites.

So if you have online advertisements linking to your web site, or even just have a web site, you can not afford to not know the specifics about your web site traffic.  Sign up today and start measuring the effectiveness of your marketing materials.


_________________________________________________________________________________
the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado
Category: General, Internet, Web Sites  | Comments off
Un-secure Wifi’s Threats
Thursday, February 17th, 2011 | Author:

Imagine you’re sitting in a coffee shop surfing your Facebook page, or Twitter account and all of the sudden the stranger sitting at the next table is updating your status and sending messages to your friends from your account.

It could happen and anyone can do it.

Firesheep is a free Firefox browser plugin which allows attackers to monitor un-secure wireless hot-spots for people logging in to websites that do not require secure connections (ex: Facebook, Twitter, Many Consumer Websites). Once a person logs in to their account, the attacker is able to steal their browser cookie (a process called “session hijacking”) and access the victim’s account with just a few mouse clicks, virtually undetected. Firesheep is almost idiot-proof, and gives even the most inexperienced computer user a access to your accounts.

For testing purposes I download Firesheep and within minutes I had access (I didn’t log on, just testing) to random users personal accounts from the coffee shop beneath my home.

This is an area of security which some of the most popular sites in the world (facebook, twitter) need to update to use HTTPS technology and not be storing credentials in Cookies, which as you can see can be easily intercepted.

Be careful what you do on an un-secure Wifi connection and we will see which major site will implement changes in response to Firesheep and the publicity it is receiving.

_________________________________________________________________________________
the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado
Category: General Security, Internet  | Comments off
Search Engine Optimization (SEO)
Wednesday, February 16th, 2011 | Author:

durango computer

More and more clients in Durango, Colorado have been coming to my company and asking how come our site doesn’t show up on the search engines (esp. Google) for the search terms that are relevant to our company?  Although your website may be ascetically pleasing and contain content about your business, there are many attributes behind the actual design which users will not see, but the search engines will use to determine your sites relevance.

the Computer Solution LLC offers SEO services to help users find your website for the search terms that are relevant to your products/services.  Contact us today.

General Information About Search Engine Optimization (SEO)

  • What is Search Engine Optimization (SEO) ?

Search engine optimization (SEO) is the process of improving the visibility of a website or a web page in search engines via the “natural” or un-paid search results.

  • What are meta-tags?

Meta elements provide information about a given Web page, most often to help search engines categorize them correctly. They are inserted into the HTML document, but are often not directly visible to a user visiting the site.

  • What does the SEO process entail?

Optimizing a website may involve editing its content and HTML and associated coding to both increase its relevance to specific keywords and to remove barriers to the indexing activities of search engines.

_________________________________________________________________________________
the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado
Category: General, Internet, New Products  | Comments off
Google TV, bringing the internet to your television
Saturday, January 22nd, 2011 | Author:

So, although it hasn’t started off with a bang, Google TV is available and as I tester I must say that I love it!

  • What is Google TV?

It is a box that intercepts your tv signal, internet, and combines the two before going to your television.  (Unless you purchase the Sony Tv with Google TV already integrated).

  • What do I need to have?

1. You will need an HD Ready TV (has HDMI inputs on back). — Unless you are purchasing the Sony TV with Google TV.

2. Purchase either the Logitech Revue OR the Sony BlueRay Player with Google TV.

  • Is it easy to set up?

Yes, with minimal cables, and easy step-by-step setup you can have it all set up in 15 minutes.

  • How are the internet capabilities?

Google TV comes with the Google Chrome browser pre-installed.  Unlike plugging a computer into your tv, where the resolutions don’t match up and everything is really small and hard to maneuver, this makes your television a perfect computer monitor.  You can be checking email and watching the news at the same time!

  • Are their other Apps installed?

The Google TV comes with Netflix, Pandora, and many other useful applications.  Coming in early 2011 the entire Android marketplace will be available and you will be able to download any of the Android applications you can currently download to any Android phone.

  • Can you search easily?

This is the best feature of Google TV, it integrates Google’s search technologies into your TV Guide and Internet.  So for example, if I search (by pressing the magnifying glass on keyboard) “lost”, it will show any upcoming tv shows as well as internet resources (webpages, YouTube videos, blogs, etc.) *see below.  And from the search you can press record and DVR your show, no more searching days in advance for that game/movie you want to record.

_________________________________________________________________________________
the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado
Category: Hardware, Internet, New Products  | Comments off
Skype Fake Malware Alert
Wednesday, January 19th, 2011 | Author:

Some users of Skype, regardless of operating system, have been receiving a chat message through Skype claiming you have a malware infection (see below).

- – - – -

ATTENTION ! Security Center has detected malware on your computer !

Affected Software:

Microsoft Windows NT Workstation

Microsoft Windows NT Server 4.0

Microsoft Windows 2000

Microsoft Windows XP

Microsoft Windows Win98

Microsoft Windows Server 2003

Impact of Vulnerability: Remote Code Execution / Virus Infection /
Unexpected shutdowns

Recommendation: Users running vulnerable version should install a repair
utility immediately

Your system IS affected, download the patch from the address below !
Failure to do so may result in severe computer malfunction.

www.alertscan.net/?q=update
- – - – -

If you receive something like this through a Skype chat message, do not be alarmed. Instead, ignore it and block the sender. This is chat spam aimed at scaring users into purchasing an alleged antivirus product.

The purported remote virus scan performed by the site behind the URL is also a fake: it is a harmless movie, not a real scan. The “results” of this fake scan are also false.

That said, if you receive a chat message from an unknown user and/or an internet link that you’re not sure of, please err on the side of caution and do not click on such links.

_________________________________________________________________________________
the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado
Category: Internet, Malware, Viruses  | Comments off

So I have had several people follow my steps on how to remove Malware, click here for instructions, and email me that they removed all infections and the computer seemed to be working well again, but they were unable to connect to the Internet.

If this is the case, and you receive a “page not found” error (see below) it is likely due to the Malware making changes to your Internet connection settings.

These Malware infections will make changes to your “proxy settings” (proxy settings mean you use an intermediary computer before you connect to the internet) so that they can dictate what websites you can visit (usually they only allow pornography or the website to purchase their scam software).

So if you have removed some infections and now you cannot connect to the Internet, follow the steps below:

1.  Open Internet Explorer

2. Click “Tools” then “Internet Options”

3. On the top you will have seven tabs, select “Connections”

4. Select “LAN Settings”

5. This is where the proxy settings were before you removed the infections.  You will see an image like below, you will want to uncheck every box EXCEPTAutomatically detect settings”.

6. Once you have selected “Automatically detect settings”, press “OK” and then “OK” again.

Now you should have full connectivity back.  You should be able to browse the Internet now.

_________________________________________________________________________________
the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado

Category: Internet, Malware, Viruses  | Comments off

So you receive a phone call from a friend or family member saying that they received an email from you with only a link, or even worse saying you are stuck in a foreign country and need money.  How do you stop your computer from sending these rogue emails?  You don’t want your email address to be marked as a spammer and de-activated as well.

These are not viruses but malware (bad software) infections that will go through your address book and email everyone and try to infect their computer and start the cycle all over again.

If your computer has been sending these rouge emails, follow these steps:

1. First off, tell the people that have been getting these emails not to click on the link or follow any instructions provided in the rogue emails.

2. Download MalwareBytes on the infected computer.  - Click here to download

3. After downloading and installing MalwareBytes run a “Full Scan”

4. Upon scan completion:

4a. Remove all infections

4b. After removing infections, change your email password (highly recommended)

5.  Complete!  Your email should be clean now and you won’t be sending spam anymore.

To prevent this from happening in the future, you can always purchase a license for MalwareBytes so that it provides “Real Time Protection” and is only $24.95/year, or just make sure to update and scan with your antivirus and Malware or Spyware software regularly.

_________________________________________________________________________________
the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado
Category: Internet, Malware, Viruses  | Comments off
Microsoft Security Essentials Malware
Thursday, October 14th, 2010 | Author:

Initial Symptoms:

Microsoft warns of the fake Microsoft Security Essentials Alert that was discovered to pretend as a security tool from the software giant. In fact, it is a fake program trying to scam computer owners into purchasing their fake “anti-virus” programs. Microsoft Security Essentials Alert malware (meaning bad software) is introduced in an alert message reporting various threat details (see image 1). It will give an option to fix the computer and remove the threat by providing a “Scan Online” button.

Image 1 (Initial “Fake Infection” Screen)

Image of Fake Microsoft Security Essentials Alert

Clicking on “Scan Online”, will load a new window that display a number of available programs. There are actually so many legitimate programs present on the choices but mixed with rogue ones. Noticeably, only those fake programs are executable including Red Cross, Peak Protection, Pert Detector, Major Defense Kit and AntiSpy Safeguard (see image2).

Image 2 (What is shown after you select “Scan Online”)

Microsoft Security Essentials Alert Programs

Removal Instructions:

1. If possible: Open your internet browser and download MalwareBytes Anti-Malware by click here.

  • 1a. After downloading and installing MalwareBytes, select “Run Full Scan” and remove all infections upon completion

2. If you can not open any programs due to restrictions this malware makes:

  • 2a. Restart Your Computer and as soon as it turns back on (when you see the Dell, Gateway Logo, etc.), called the BIOS screen, press “F8″
  • 2b. When prompted how to start windows, select: “Start Computer in Safe Mode with Networking”
  • 2c. Open your internet brower once Windows loads and download MalwareBytes Anti-Malware by click here
  • 2d. After downloading and installing MalwareBytes, select “Run Full Scan” and remove all infections upon completion

Your computer should be Malware free!!!  You can update/scan with MalwareBytes whenever you feel necessary, or,  if you purchase a license for this software it will provide real-time protection and prevent these sorts of intrusions from getting into your computer.

_________________________________________________________________________________
the Computer Solution llc
Computer Help Durango Colorado - Computer Repair Durango Colorado - PC Repair Durango Colorado
Category: Internet, Malware, Viruses  | Comments off